Terms and Conditions

Shipper has agreed to the following Terms & Conditions for shipping:

1. APPLICABILITY The provision set out and referred to in this non negotiable GOODS CONSIGNMENT NOTE (GCN) shall apply to all modes of movement carried out (solely to the discretion of by RELAY EXPRESS PVT. LTD.)

2. This GCN is a contract between RELAY EXPRESS PVT. LTD., the shipper and the parties. The Parties means and Include shipper, receiver and their representatives.

3. The GCN is issued strictly on the basis of information provided by the shipper and the goods are booked on said to contain basis and in case of any discrepancy in the details provided, the losses caused thereby, the shipper agrees to compensate against the same and in case the vehicle/shipment is detained/seized by the govt, authorities, the shipper stands liable to pay the penalty, make good the losses (to RELAY EXPRESS PVT. LTD.) & clear the same.

4. The parties nereby declare that shipment covered under this GCN does not include any contraband, hazardous or prohibited article. RELAY EXPRESS shall nave a right to general tien over all the shipments for the parties towards dues payable to RELAY EXPRESS PVT. LTD. and if the lion in not satisfied within 30 days, RELAY EXPRESS PVT. LTD., may to its absolute discretion sell the goods or part thereof to recover the dues.

5. All the bookings are subject to Force Majeure Clause, in case of any unforeseen Incidence of riots, strikes, political disturbance, elections, rains, Floods, accidents, festivals, other natural calamities and any other event beyond control of RELAY EXPRESS PVT. LTD. including the routine and or sudden Inspection carried out by the Govt. authorities to inspect the goods/vehicle which is beyond the control of RELA EXPRESS PVT. LTD., RELAY EXPRESS PVT. LTD. is not responsible for losses or consequential losses arising out of it.

6. All shipment are bookked subject cut-off time of the booking branch & delivery schedule depend on adherence to it.

7. Freight refund, if any, is applicable to non-contractual customers onty Le, tor shipments booked through pald basis only. For contractual customers, contract terms and conditions agreed by and between the parties shall prevali.

8. Freight refund as explained above have to be claimed in writing along with original POO (Proof of Delivery) within 30 days from the date of delivery. No claim will be entertained in lieu of original POD and after 30 days from the date of delivery

9. in case of loss of original papers FASTEX LOGISTICS PVT. LTD. shall act as a facilitator in obtaining duplicate set of papers. The parties are not be entitled to deduct/adjust/set off payment dues to FASTEX LOGISTICS PVT. LTD.

10. Unless specified otherwise, all goods are booked subject to owner risk, the shipper is advised to obtain insurance coverage necessary for movement of his goods. loss of original papers RELAY EXPRESS PVT. LTD, shall act as a facilitator in obtaining duplicate set of papers. The parties are not be entitled to deduct/adjust/set off payment dues to RELAY EXPRESS PVT. LTD..

11. The Shipper is responsible for providing material in transport worthy packing which can withstand rigours of multiple transhipment, prevent leakages, safeguard material against rain & moisture, heat and jerks. In any event of claim, subject to exceptions available under the law, RELAY EXPRESS PVT. LTD. WILL Issue a certificate of fact (COF) only & will act as a facilitator in organizing insurances survey at shipper cost,

12. RELAY EXPRESS PVT. LTD. assumes no responsibility and/or liability in case packing of the material is intact or there is no remark for shortage, breakage, leakage, piliferage etc. Discrepancy in receipt is to be notified immediately through remarks on POD copy of the GCN & siso through a shortage/damage letter to RELAY EXPRESS PVT. LTD. No claim will be entertained, if intimation is given after 24 hours of delivery.

13. Open delivery is not allowed. In case of damage to packing, open delivery will be effected in presence of company authorized representative.

14. No claim shall be entertained by FASTEX LOGISTICS PVT. LTD. unless and until all the dues payable to FASTEX LOGISTICS PVT. LTD. is cleared by parties, including statutory payments made by FASTEX LOGISTICS PVT. LTD. made on behalf of the parties is reimbursed.

15. Demurrage/warehousing detention charges are applicable after 48 hours arrival of undelivered material/ material not unloaded from vehicle. The charges are 0.11% of declared value or Rs1/kg per day on charged weight whichever is higher subject to minimum Rs. 100 per shipment.

16. If the shipment is not accepted by the parties when tendered for delivery for any reason FASTEX LOGISTICS PVT. LTD, shall be entitled to send the shipment to uriclaimed goods department to proceed with sale of shipment to realize any dues payable by parties by issuing prescribed notices.

17. Dimensional weight or Actual weight whichever is higher will be charged as charged weight. 18. The shipments are booked on door pic-up & door delivery basis for consignor & consignee located at ground floor. For locations above ground floor additional handling charges are applicable.

19. The terms and conditions stipulated in this GCN is in addition to other contract terms agreed upon between FASTEX LOGISTICS PVT. LTD. and parties.

20. Any dispute or differences arising from the GCN shall be referred to an arbitrator FASTEX LOGISTICS PVT. LTD, shall be entitled to nominate a sole arbitrator to adjudicate the dispute. The venue for any arbitration, artsing out of this GON, FASTEX LOGISTICS PVT. LTD. shall initiate action legally before the Ahmedabad court alone and courts in Ahmedabad shall alone have exclusive jurisdiction to adjudicate in all claims.